# Privacy Policy - Flatify
Last Updated: December 20, 2024
## 1. Introduction
This Privacy Policy explains how Flatify collects, uses, protects, and shares your personal information. We are committed to protecting your privacy and handling your data transparently.
## 2. Information Collection
### 2.1 Information You Provide
- Personal identification information
- Contact information
- Property details and documentation
- Financial information
- Communication records
### 2.2 Automatically Collected Information
- Device information
- IP address
- Browser type
- Usage patterns
- Cookies and tracking data
## 3. Use of Information
### 3.1 Primary Uses
- Service delivery and management
- Property maintenance coordination
- Payment processing
- Communication facilitation
- Legal compliance
### 3.2 Secondary Uses
- Service improvement
- Market analysis
- Customer support
- Marketing communications (with consent)
- Quality assurance
## 4. Data Protection
### 4.1 Security Measures
- Industry-standard encryption
- Secure data storage
- Access controls
- Regular security audits
- Employee training
### 4.2 Data Retention
- Service duration plus legal requirements
- Backup retention policies
- Data minimization practices
- Secure disposal methods
## 5. Information Sharing
### 5.1 Third-Party Service Providers
- Maintenance contractors
- Payment processors
- Property inspectors
- Legal services
- Insurance providers
### 5.2 Legal Requirements
- Court orders
- Legal obligations
- Government requests
- Regulatory compliance
## 6. Your Rights
### 6.1 Access Rights
- View personal data
- Request corrections
- Data portability
- Deletion requests
### 6.2 Control Options
- Marketing preferences
- Cookie settings
- Communication options
- Account deletion
## 7. Cookies and Tracking
### 7.1 Cookie Usage
- Essential functionality
- Performance monitoring
- User experience improvement
- Analytics purposes
### 7.2 Tracking Technologies
- Web beacons
- Pixels
- Analytics tools
- Usage tracking
## 8. Children's Privacy
We do not knowingly collect information from children under 13. If you believe we have such information, please contact us for removal.
## 9. International Data Transfers
Data may be processed in countries with different data protection standards. We ensure appropriate safeguards for such transfers.
## 10. Changes to Privacy Policy
We may update this policy periodically. Changes will be posted on our website with notification of material changes.
## 11. Contact Information
For privacy concerns or questions:
Email: [support@flatify.in]
Website: www.flatify.in
## 12. Consent
By using Flatify's services, you consent to this Privacy Policy and our data practices as described herein.
