Privacy Policy

Here's a clear cancellation and refund policy for Flatify:

Cancellation & Refund Policy

This policy outlines how you can cancel or seek a refund for services purchased through Flatify.

1. Cancellation Terms:

• Cancellation requests must be submitted within 15 days of signing the lease agreement

• The property must be vacated in the same condition as it was leased

• All pending dues and utilities must be cleared before cancellation

2. Refund Process:

• Upon successful cancellation and property inspection, refunds will be processed within 15 business days

• Security deposits will be refunded after deducting any applicable charges for damages or pending payments

• Refund will be processed to the original payment method used

3. Non-Refundable Items:

• Service charges and documentation fees

• Any maintenance or repair costs incurred during the lease period

• Utility bills and other consumption charges

4. Dispute Resolution:

• For any concerns regarding the refund process, please contact our customer service team

• All disputes will be reviewed and resolved within 15 business days

• Final decision will be based on the terms mentioned in the lease agreement